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Office of the Public Defender

We provide effective professional legal services with equal access to quality client-centered representation.

Goals

Agency Goals and Objectives

State Strategic Plan Goal Reference: Goal 1
Goal 2
Goal 3
Goal 4
Goal 5

Objectives

  • Participate in the development of system requirements and Request for Proposal.
    State Strategic Plan Objective Reference: 1.1, 1.2,1.4
  • Assist the Operations Unit in the development of policies and standard processes, procedures, and desk references for the new system.
    State Strategic Plan Objective Reference: 2.3, 3.1, 4.1, 5.4

State Strategic Plan Goal Reference: Goal 1
Goal 4
Goal 5

Objectives

  • Enhancement requests to OPD's information systems will appropriately documented and tracked.
    State Strategic Plan Objective Reference: 1.2, 4.1, 5.2

State Strategic Plan Goal Reference: Goal 1
Goal 2
Goal 4

Objectives

  • Assist the Operations Unit to document and evaluate current business processes and make recommendations where technology may be able to automate a process.
    State Strategic Plan Objective Reference: 1.1, 2.1, 2.3, 2.5, 4.1, 4.2
  • Support the Agency’s transition to paperless offices by ensuring each office has the necessary system and network requirements to be successful. Additionally, will provide support to offices experiencing issues during and after transition to paperless with network and system support.
    State Strategic Plan Objective Reference: 4.1, 4.2
  • IT will support all roles deemed appropriate for teleworking through system and network preparedness, resources for access and issues, and ongoing troubleshooting/support as needed. This is in support of current nationwide workforce trends as well as ensuring crisis preparedness.
    State Strategic Plan Objective Reference: 4.1, 5.4

State Strategic Plan Goal Reference: Goal 2
Goal 3
Goal 5

Objectives

  • Maintain the stability and integrity of production information systems.
    State Strategic Plan Objective Reference: 2.2, 3.2
  • Reduce production information system outages due to unintended consequences from changes.
    State Strategic Plan Objective Reference: 2.2, 3.2
  • Ensure management is aware and understands the associated risks of proposed changes. Changes to critical systems will be reviewed and approved by the appropriate agency management.
    State Strategic Plan Objective Reference: 3.1
  • Assist the Operations Unit to ensure changes are communicated to OPD personnel through appropriate communication channels (email, updated process documentation, etc.)
    State Strategic Plan Objective Reference: 2.2, 5.2, 5.5

State Strategic Plan Goal Reference: Goal 3

Objectives

  • Work with the OPD HR department to develop employee security roles to be used when granting access to systems. In addition, work with OPD Operations to ensure appropriate platform access.
    State Strategic Plan Objective Reference: 3.1, 3.2
  • Enhance and maintain information security policies and controls based on best practices and available resources.
    State Strategic Plan Objective Reference: 3.1, 3.2, 3.3, 3.4, 3.5

Information Technology Resources and Capabilities

Number of FTE: 4

Network Administrators (2), Computer Systems Analyst, IT Manager

Number of FTE: 1

Case Management System Administrators

Projects

Division Central Services/Operations
Project / Program Purpose and Objectives OPD's current case management system will no longer be supported by the vendor as of 6/30/2021. This will be a replacement system and will include migrating all existing data to the new system.
State Strategic Plan Goal/Objective Reference Goal 1 - Objectives 1-5; Goal 2 - Objectives 1-5; Goal 3 - Objectives 1, 2; Goal 4 - Objectives 1-4; Goal 5 - Objectives 1,2,4
Estimated Start 7/1/2020 Estimated Delivery 7/1/2021
Estimated Cost 2,500,000 Comment over ten years
HB 10 Request No Funding Sources TBD: - Comment:
Annual Costs Upon Completion 250,000 Comment approximately
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended. Currently drafting RFP Scope of Service/Business Requirements to be filed in July 2020. 0% Complete $0 Expended

Summary of Hardware

I have reviewed all of my agency's systems in Assurance CM and certify that it is accurate: Yes

Total Number of Appliances 3
Total Number of Physical Servers 1
Total Number of Virtualized Servers 0
Total Usable Storage Space 63 TB
Device Type Quantity Estimated Replacement Value Comments
Printers 35 165,000
Desktop PCs 92 55,200
Laptop PCs 216 280,800
Video Conferencing Units 20 75,000

Agency Contact Information

Agency Director / Administrator
Rhonda Schaffer
406-444-9049
RSchaffer@mt.gov
44 W Park, Butte MT 59701
IT Contact (CIO / IT Manager)
Kyle Belcher
406-841-3777
kbelcher@mt.gov
600 Central Ave, Suite 312, Great Falls MT 59401
Information Security Manager
Kyle Belcher
406-841-3777
kbelcher@mt.gov
600 Central Ave, Suite 312, Great Falls MT 59401