Edit

Governor's Office

Increase access to greater opportunities for all Montanans to thrive and prosper by providing efficient services and responsive state government.

Goals

Agency Goals and Objectives

State Strategic Plan Goal Reference: Become Business Partners

Objectives

  • Provide a digital access option for all citizen services, including the increased implementation of web-based forms.
    State Strategic Plan Objective Reference: Design for Human Experience
  • Use cross-agency resources to assist in timely resolution of constituent matters.
    State Strategic Plan Objective Reference: Enable Strategic Solutions
  • Expand the collection and analysis of customer satisfaction surveys to gather feedback to improve usability and responsiveness.
    State Strategic Plan Objective Reference: Improve Service Delivery

State Strategic Plan Goal Reference: Be Business Consultants

Objectives

  • Employ universal tool for agencies to assess policies and regulations to allow them to analyze the best way to more efficiently serve citizens.
    State Strategic Plan Objective Reference: Improve Digital Transformation
  • Maintain tool to collect public comment on proposed policies.
    State Strategic Plan Objective Reference: Enable Strategic Solutions

State Strategic Plan Goal Reference: Reduce Technical Debt

Objectives

  • Enhance the tools available for state agencies to utilize during the budget preparation & implementation process.
    State Strategic Plan Objective Reference: Improve Business Value
  • Provide a digital option for the fiscal note formation and transmittal process used by all agencies and the legislature during session.
    State Strategic Plan Objective Reference: Improve Service Delivery
  • Partner with the Department of Administration Internet Budget and Reporting System (IBARS) group for use, modification, and stability of IBARS system.
    State Strategic Plan Objective Reference: Improve Strategic Partnerships

Information Technology Resources and Capabilities

Number of FTE: 2

IT Support/System Development

Projects

Division
Project / Program Purpose and Objectives
State Strategic Plan Goal/Objective Reference
Estimated Start Estimated Delivery
Estimated Cost Comment
HB 10 Request Funding Sources : - Comment:
Annual Costs Upon Completion Comment
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended.

Summary of Hardware

I have reviewed all of my agency's systems in Assurance CM and certify that it is accurate: Yes

Total Number of Appliances 0
Total Number of Physical Servers 0
Total Number of Virtualized Servers 0
Total Usable Storage Space 0 GB
Device Type Quantity Estimated Replacement Value Comments
Laptop 51 61,200
Desktop 10 9,000
Camera 1 5,000
Chromebook 5 1,000
Mobile Device 15 1,200
Printer 6 2,400
Leased Copier 6 30,000
Tablet 2 2,800

Agency Contact Information

Agency Director / Administrator
Chris Heggem
406-444-5502
christine.heggem@mt.gov
PO Box 200801 Helena, MT 59620-0801
IT Contact (CIO / IT Manager)
Errolyn Lantz
406-444-5518
elantz@mt.gov
PO Box 200801 Helena, MT 59620-0801
Information Security Manager
Chuck Poland
406-444-4539
charles.poland@mt.gov
PO Box 200801 Helena, MT 59620-0801