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Montana Department of Transportation

MDT’s mission is to plan, build, operate, and maintain a safe and resilient transportation infrastructure to move Montana forward.

Goals

Agency Goals and Objectives

State Strategic Plan Goal Reference: Become Better Business Partners

Objectives

  • Build trusting and transparent relationships with partners
    Key results:
    Achieve an average partner satisfaction score of 4.5/5 on bi-annual relationship surveys
    Co-develop and meet at least three mutually agreed upon key performance indicators (KPIs) with each partner within the year
    At least 10 interactions per month soliciting customer/partner feedback
    Following SAFe framework, utilize planning increment meetings to measure time to product completion
    State Strategic Plan Objective Reference: Streamline and elevate customer interactions
  • Increase alignment to support business agility
    Key Results:
    Conduct a quarterly alignment assessment with all departments to achieve a score on strategic alignment with business objectives
    Identify and maintain Team and Division Work Capacity as measured from the baseline at the start of the initiative

    State Strategic Plan Objective Reference: Enable strategic solutions
  • Document and improve technology processes
    Key results:
    Achieve 100% documentation of identified critical business processes, with clear process maps and updated Service Level Agreements (SLA) within a year
    Identify and implement improvements to reduce the time or cost of key processes as measured against current benchmarks

    State Strategic Plan Objective Reference: Enable strategic solutions

State Strategic Plan Goal Reference: Be Business Consultants

Objectives

  • Implement MDT Portfolio Management
    Key Result:
    Establish and deploy a comprehensive portfolio management process across the organization within a year.

    State Strategic Plan Objective Reference: Enable strategic solutions
  • Future proof MDT compute environment
    Key result:
    Develop and begin execution of a multi-year technology upgrade plan that ensures all critical systems are scalable and compatible with emerging technologies within one year.
    State Strategic Plan Objective Reference: Enable strategic solutions

State Strategic Plan Goal Reference: Reducing Technical Debt

Objectives

  • Drive continuous improvement by implementing MDT Enterprise Architecture
    Key Results:
    Develop initial catalog of systems that will inform both the Enterprise Architecture framework and Technology Upgrade Plan
    Fully implement an approved Enterprise Architecture framework across all business units, ensuring comprehensive coverage of business, information, application, and technology architectures.
    State Strategic Plan Objective Reference: Improve business value

State Strategic Plan Goal Reference: Digitization

Objectives

  • Digitize internal business functions and external customer facing eGOV services at MDT
    Key Results:
    Inventory MDT internal and external processes for digitization within one year
    Develop roadmap for digital delivery within one year
    State Strategic Plan Objective Reference: Improve Service Delivery

State Strategic Plan Goal Reference: Workforce Capacity

Objectives

  • Create a positive and healthy environment for our team to thrive
    Key Results:
    Improve ISD Staff Satisfaction Annual Score
    State Strategic Plan Objective Reference: Build a people first culture
  • Create and foster professional development opportunities
    Key Results:
    Have eligible employees obtain relevant industry certifications or complete advanced training modules within a year
    Achieve participation among eligible employees in professional development programs
    Ensure that participants demonstrate improvement in key competency areas as measured by pre and post assessments
    State Strategic Plan Objective Reference: Build a people first culture
  • Build targeted internal capabilities
    Key Results:
    Develop and deploy specialized training programs
    Program participants report successful application of learned skills to their current role within six months after completion of the program
    State Strategic Plan Objective Reference: Build a people first culture

Information Technology Resources and Capabilities

Number of FTE: 3

The Information Services Division (ISD) provides the products, services, security, and support necessary to maintain the information technology resources utilized statewide by the Department of Transportation. The Division includes the Infrastructure and Operations Bureau, Software and Data Bureau, and the Product Management Bureau.

Number of FTE: 21

Tier 1, Tier 2, and Tier 3 infrastructure support for the Department.

Number of FTE: 37

Software development, configuration, and data analytics.

Number of FTE: 14

Portfolio and Product Managment

Projects

Division Maintenance
Project / Program Purpose and Objectives Implement a new 511 road condition reporting system with an integrated Advanced Transportation Management System (ATMS).
State Strategic Plan Goal/Objective Reference Digitization/improve digital transformation
Estimated Start 7/1/2025 Estimated Delivery 6/30/2028
Estimated Cost 2500000 Comment
HB 10 Request Yes Funding Sources State Special: 2500000 - Comment:
Annual Costs Upon Completion Comment
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended.

Division Administration
Project / Program Purpose and Objectives A new COTS system would include user-friendly interfaces, customer support outside of government hours, automated reconciliation tools and advanced fraud detection algorithms.  There could also be real-time monitoring and issue resolution capabilities.  Additional benefits would include time and cost savings, enhanced security, and reduced dependence on individual expertise.
State Strategic Plan Goal/Objective Reference Digitization/improve digital transformation
Estimated Start 7/1/2026 Estimated Delivery 6/30/2028
Estimated Cost 5000000 Comment
HB 10 Request Yes Funding Sources State Special: 5000000 - Comment:
Annual Costs Upon Completion Comment
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended.

Division MCS
Project / Program Purpose and Objectives The deployment of a Truck Parking Availability Information System (TPAIS) to manage the truck parking facilities will help maximize utilization and minimize illicit parking. The system must be scalable by design to be capable of expansion to other facilities in the future. The system will collect and disseminate (RTD) Real Time Data (information that is delivered and displayed after collection may be immediate but must update within 5 minutes) parking availability to drivers through a variety of outlets such as Dynamic Message Signs (DMS), traveler information websites, and others like in-cab Electronic Logging Devices (ELDs) through a publicly available data feed. The information will provide truck drivers with the ability to make safer and smarter parking decisions.
State Strategic Plan Goal/Objective Reference Improve Service Delivery
Estimated Start 1/1/2025 Estimated Delivery 12/31/2026
Estimated Cost 1500000 Comment
HB 10 Request No Funding Sources : - Comment:
Annual Costs Upon Completion Comment
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended.

Division MCS
Project / Program Purpose and Objectives Automated vehicle attribution, verification and integration with jurisdiction technology allows OS/OW law enforcement professionals to prioritize and focus efforts on critical and immediate roadway safety issues.
State Strategic Plan Goal/Objective Reference Improve value-added services
Estimated Start 1/1/2026 Estimated Delivery 12/31/2028
Estimated Cost 200000 Comment
HB 10 Request No Funding Sources : - Comment:
Annual Costs Upon Completion Comment
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended.

Division MCS
Project / Program Purpose and Objectives Bridge collisions occur due to incorrect vehicle heights for the route, with the average repair cost from a vehicle bridge collision being $350k. In addition, bridge collisions draw the attention of local media and raise public safety concerns. Prevention, Detection, and Inspection (virtual) of vehicles bringing key data points online and accessible from anywhere. Custom applications to detect collisions, bridge load, bridge cracking, displacements at joints, tilt and vibration of bridge structures, and track over the structures' lifespan. The solution comprises sensors, cameras, a network connection, and a web data portal.
State Strategic Plan Goal/Objective Reference Improve service delivery
Estimated Start 1/1/2026 Estimated Delivery 12/31/2028
Estimated Cost 150000 Comment
HB 10 Request No Funding Sources : - Comment:
Annual Costs Upon Completion Comment
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended.

Summary of Hardware

I have reviewed all of my agency's systems in Assurance CM and certify that it is accurate: Yes

Total Number of Appliances 0
Total Number of Physical Servers 19
Total Number of Virtualized Servers 333 316 powered on
17 powered off
Total Usable Storage Space 323 TB
Device Type Quantity Estimated Replacement Value Comments
Desktops 453 720000
Laptop 1739 4640000
Printers 325 488000
Mobile Devices 650 65000

Agency Contact Information

Agency Director / Administrator
Larry Flynn
(406) 444-6201
lflynn@mt.gov
2701 Prospect Ave. Helena, MT 59601
IT Contact (CIO / IT Manager)
Michelle Hauer
4064446159
mshauer@mt.gov
2701 Prospect Ave. Helena, MT 59601
Information Security Manager
John Levick
(406) 444-6406
jlevick@mt.gov
2701 Prospect Ave. Helena, MT 59601