Secretary of State

Objectives

• Attract and retain a high-quality workforce
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Create a culture of community for employees to grow and develop.
  
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Provide meaningful feedback through regular performance appraisals.
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Provide cross training opportunities and build a succession plan.
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Conduct employee engagement surveys and stay interviews.
  
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Improve procedures through technology services and process re-engineering.
  State Strategic Plan Objective Reference: Digitization, Reduce Technical Debt

Objectives

• Identify and prioritize outstanding deliverables and complete
  development and testing.
  
  State Strategic Plan Objective Reference: Digitization, Reduce Technical Debt
• Ensure consistent communication with the vendor and Election
  Administrator partners.
  
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Provide training, resources, and support for County Election
  Administrators.
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners

Objectives

• Establish a project team and identify key stakeholders.
  
  State Strategic Plan Objective Reference: Digitization, Reduce Technical Debt
• Identify system requirements and process improvements.
  State Strategic Plan Objective Reference: Digitization, Reduce Technical Debt
• Eliminate redundancies and bureaucracy.
  State Strategic Plan Objective Reference: Digitization, Reduce Technical Debt
• Involve agency stakeholders and other interested parties in
  development and testing of the system.
  State Strategic Plan Objective Reference: Digitization, Reduce Technical Debt
• Identify impacted administrative rules and propose and adopt necessary changes to those rules.
  State Strategic Plan Objective Reference: Digitization, Reduce Technical Debt
• Conduct user training and public outreach.
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Prepare for system conversion and launch.
  State Strategic Plan Objective Reference: Digitization, Reduce Technical Debt
• Create resources to support end-users post-launch.
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners

Objectives

• Complete planned enhancements of the Business Enterprise system to
  support the system’s ease of use for Montana businesses.
  
  State Strategic Plan Objective Reference: Digitization, Reduce Technical Debt
• Eliminate, reduce, and waive fees for Montana businesses when
  appropriate.
  State Strategic Plan Objective Reference: Digitization, Reduce Technical Debt
• Provide the best customer service to our businesses.
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Provide continuing education and professional development
  opportunities to staff.
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Create and enhance resources for new businesses
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Conduct outreach using various mediums to communicate important
  information.
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners

Objectives

• Use various mediums to expand reach, including social media, emails,
  post cards, mailings, public service announcements, etc.
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Attend events around the state in which the attendees would benefit
  from information from the Secretary of State’s Office such as Montana
  business activity, election information, voter registration, notary
  services, the Montana Constitution, etc.
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Create an educational election video series to inform the public about
  the processes to increase voter participation and confidence.
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Enhance the Secretary of State’s website to ensure the ease of use and
  availability of information.
  State Strategic Plan Objective Reference: Digitization, Reduce Technical Debt, Be Business Consultants, Become Business Partners
• Distribute MT and US Constitutions to schools, individuals, and
  organizations as a public service.
  
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners
• Utilize a Media Center to communicate information to the press and
  public.
  State Strategic Plan Objective Reference: Be Business Consultants, Become Business Partners

Number of FTE: 3

Information Security, Website Development, Project Management